User Details

Questions the client needs to have answers for?

1. What are the metrics this business uses to track health?
2. What are the questions the client needs to have answers for?
ie. if they can manage all their bills we don’t need A/P system. Do they need to do job costing, reimbursable expenses, commission tracking, inventory, program tracking, restricted grant tracking, etc?
3. Who else needs information about the company?
Presumably at least the gov’t and an accountant, but also potentially biz advisors/coaches, investors, board members, etc.
4. Who will review the numbers and analyze the results?
Does their CPA do this, board or other advisers?
5. Is their financial software set up to support getting these answers?
Is the Vendor list or Customer list too long & can we use symbolic names like “Restaurant” or “Online Customer” for names we don’t need to track?
6. What is working now?
What systems are already in place that the client would like to keep (e.g. invoicing in another program)
7. What needs to be improved?
Can we set up for auto pay, level billing, online banking, download/import to their software, better paper systems, better filing system?
8. Are there industry specific challenges to be aware of?
I.e. sales tax for interior designers
9.OWNERSHIP OF TASKS:
MONEY IN:
How does money get to the bank? If credit card, do fees get taken out before or after money is deposited to bank? If before, can that be changed with the merchant?
Who?
MONEY OUT:
Who?
Payroll:
Banking:
Who?
WHAT LEVEL OF SERVICE IS NEEDED?RECOMMENDED?
QUOTED RATE